Paw Cleaner Cup for Dogs – Medium/Large | Soft Bristle Mud Remover for Monsoon

🚫 Returns Policy

At Furrmama, we prioritize the health and safety of all our furry customers. For this reason, we do not accept returns on any of our products once they are delivered.

Why No Returns?

Most of our items—like grooming tools, toys, lick mats, and feeders—are used directly by pets. To maintain hygiene and safety standards, we cannot take back products that have left our hands, even if they’re unused or unopened.

Received a Wrong or Damaged Item?

If your order arrives damaged or you’ve received the wrong item, please contact us within 48 hours of delivery at support@furrmama.com with your order ID and clear photos. We’ll assess the issue and offer a resolution wherever possible.

Non-Returnable Items (No Exceptions)

• Used or opened items
• Food, grooming, or hygiene products
• Toys, feeders, and accessories
• Sale items or gift cards

Need Help?

We're here to make your experience smooth, safe, and pawsitive. Reach out to us anytime at support@furrmama.com.

🚚 Shipping

We currently ship across India. Orders are dispatched within 1–3 business days, and delivery time depends on your location and selected shipping method.

Shipping charges (if any) and estimated delivery timelines are shown at checkout. Please ensure your delivery information is accurate to avoid delays.

Note: In rare cases, delays may occur due to weather conditions, courier backlogs, or public holidays. We appreciate your patience in such situations.